Hosting Provider Stability
We use one of the UK’s largest and most reputable hosting providers, Krystal, they are known for its robust infrastructure and reliability. This provider has a proven track record and extensive systems in place to protect your website data and ensure uninterrupted service.
Our Commitment to You
To address your concerns directly:
- Contractual Obligation: I am contractually obligated to assist you with transferring your website to a new hosting provider if needed. This is detailed in our service agreement to provide you with peace of mind.
- Support and Transition Plan: Should the need arise, I will support you throughout the transfer process. Below is a summary of our hosting transfer plan:
Hosting Transfer Plan:
- Initial Notification: If we decide not to continue with our business we’ll notify you immediately
- Transfer Assistance: I will assist you in selecting a new hosting provider, if you have not already chosen one.
- Backup Creation: I will ensure that a full backup of your website is created and provided to you, or directly transferred to the new hosting provider.
- Website Migration: I will help coordinate the migration of your website files, databases, and other relevant data to the new provider.
- DNS and Domain Settings: I will guide you through updating DNS settings and any necessary domain configurations to point to the new hosting provider.
- Post-Transfer Support: I will provide support during and after the transfer to ensure everything is functioning correctly.
Additional Information
- Hosting Provider Contact: Should you need direct support from the hosting provider, I will provide you with their contact details.
- Documentation: I will supply a step-by-step guide to help you understand the transfer process.
Your website’s stability and your confidence in my services are very important to me. Please feel free to reach out if you have any further questions or need additional information.
Thank you for your trust and understanding. I’m here to support you every step of the way.