How to start a competition or raffle business in the UK

Starting a competition or raffle business in the UK can be an exciting way to build income, engage audiences, and create buzz online. Unlike many e-commerce ideas, this niche has unique legal and marketing challenges, so doing it right from the start is essential.

If you are looking to start your own competition website, read more about how we do things here. 

competition website

1. Understand What a Competition Business Really Is

A competition or raffle business allows people to enter a draw for the chance to win a prize. This is usually done online, where users enter by purchasing a ticket, answering a question, or using a free entry route.

Common formats include:

  • Raffles – paid entry, winner chosen at random

  • Prize draws – similar to raffles, often used for promotions

  • Skill-based competitions – entrants must answer a question or complete a task

  • Free draws – no payment required to enter

The key difference between these formats isn’t the name — it’s how entry works, which determines whether gambling law applies.

Choosing the Right Competition Format (Very Important)

Choosing the correct format is one of the most important decisions you’ll make.

Raffles and Lotteries

If people pay to enter and the winner is chosen purely at random, the competition is classed as a lottery under UK law. Most commercial lotteries require licensing and are tightly regulated.

Prize Competitions

Prize competitions can fall outside gambling law if they include:

  • A genuine skill-based question, or

  • A free entry route that is clearly advertised and genuinely free

The skill element must be meaningful — it should reasonably prevent a significant proportion of people from entering or winning without effort.

Free Entry Route

A free entry route can help avoid lottery classification, but it must:

  • Be clearly visible (not hidden in small print)

  • Not be more difficult than the paid entry

  • Have equal chances of winning

Getting this wrong is one of the most common reasons competition sites run into legal trouble.

2. Know the Legal Framework in the UK

Competition and raffle businesses sit at the crossroads of promotional marketing and gambling law in the UK. The key rule? If people pay to enter and winners are chosen by chance, it’s treated as a lottery, and strict rules apply.

Key Legal Considerations

  • Gambling Act 2005 applies to most raffles/lotteries. Sprintlaw UK

  • Prize competitions with a skill element (where entrants must solve a problem or demonstrate knowledge) can avoid some gambling regulations. Gambling Commission

  • Free entry routes may help you stay outside lottery law — but must be genuinely free and clearly promoted. ASA

  • Advertising must follow the UK CAP Code for promotional marketing. ASA

If you’re charging for entry without a genuine free entry route or skill test, you may need a Gambling Commission licence. Gambling Commission

Legal Requirements for Competition and Raffle Businesses in the UK

Competition businesses in the UK are primarily governed by the Gambling Act 2005, along with advertising and consumer protection regulations.

Key Legal Points to Understand

  • Paid entry + random draw = likely a lottery

  • Skill-based competitions can avoid gambling law if done properly

  • Free draws do not require a licence

  • Advertising must be fair, transparent, and not misleading

  • Terms and conditions must be clear and accessible

Depending on your format, you may need:

  • A Gambling Commission licence

  • Local authority registration

  • Legal advice before launch

If in doubt, always get professional legal guidance before accepting payments.

Tip: Always get legal advice before launching — the difference between a legal competition and an illegal lottery can be small but costly.

raffle website

Registering and Structuring Your Business

Before launching your website, you should properly set up your business.

Common Business Structures

  • Limited Company (Ltd) – most professional and scalable option

  • Sole Trader – simpler, but offers no personal liability protection

You’ll also need:

  • A business bank account

  • Clear terms & conditions

  • Privacy and cookie policies

  • GDPR-compliant data handling

  • Appropriate insurance (public liability, cyber liability if applicable)

Running competitions without proper business setup can cause problems with payment providers and regulators.

Trust and Transparency: How to Get People to Enter

People won’t enter competitions they don’t trust. Transparency is essential.

Ways to Build Trust

  • Display previous winners (with permission)

  • Show real photos or videos of prize handovers

  • Clearly state draw dates and times

  • Explain how winners are chosen

  • Run live or recorded draws

  • Include clear contact details and an About page

Trust is often the difference between a competition that sells out and one that fails.

Common Mistakes to Avoid

Many competition businesses fail due to avoidable errors.

Common Pitfalls

  • Running an illegal lottery without realising

  • Hiding the free entry route

  • Weak or confusing terms and conditions

  • Poor website performance

  • No clear draw process

  • Underestimating how hard marketing is

  • Offering unappealing prizes

Avoiding these mistakes can save you time, money, and legal trouble.

3. Clarify Your Goals and Market

Before you write your first business plan, ask yourself:

  • Why are you starting this business?
    Passive income? Community engagement? A creative project?

  • Who is your audience?
    Specific niches (e.g., collectors, gamers, fitness gear fans) convert better than generic “win cash” contests.

Competition businesses that succeed tend to have a clear niche and purpose, not just a vague desire to “make money”.

4. Plan Your Business Setup

Even before you build a website, you need the right foundations:

Business Structure

Most UK competition startups choose one of these:

  • Sole Trader — simple, but no personal asset protection.

  • Limited Company (Ltd) — offers liability protection and appears more credible to customers and service providers.

Registering with Companies House and setting up a business bank account is essential if you’re serious about growth — especially in this regulated niche. Design Hero

Company Name & Branding

Be careful with terms that imply gambling on legal documents, as these can complicate payment provider approvals and licensing.

skill based question

5. Budgeting and Planning Costs

Competition businesses can start with relatively low overhead compared to traditional retail — but they still require careful budgeting:

  • Website design and development

  • Legal fees and regulatory compliance

  • Marketing and advertising

  • Prize procurement and fulfilment

  • Payment processing fees

Most early failures in this industry come from underestimating ongoing costs like marketing and customer support.

6. Build a Professional Website

Your website is your storefront and admin centre combined.

A robust platform should:

  • Accept secure payments

  • Display clear competition rules and terms

  • Automate ticket issuance and tracking

  • Randomise draws transparently

  • Integrate marketing and analytics tools

Avoid running paid competitions solely on social platforms — many will restrict or shut down accounts selling prizes without proper infrastructure.

Essential Website Features for a Competition or Raffle Site

Your website is the heart of your competition business. It must be functional, secure, and trustworthy.

Must-Have Features

  • Secure payment processing

  • Ticket or entry tracking system

  • Clear competition pages with:

    • Prize details

    • Entry cost

    • Draw date

    • Odds or ticket limits

  • Automated entry confirmation emails

  • Terms and conditions for each competition

  • User accounts or order history

  • Winner announcements and draw results

A poorly built site will struggle to convert visitors — even with great prizes.

7. Create Effective Marketing

Successful competition and raffle businesses don’t sell tickets — they sell engagement.

Prioritise:

  • Social media strategies

  • Email marketing

  • Paid ads (e.g., Facebook, Instagram)

  • Collaborations with influencers or affiliates

Build a consistent brand tone and make sure your promotional messages are compliant with UK advertising standards.

8. Stay Legal and Transparent

Compliance isn’t a one-off task — it’s ongoing:

  • Clearly state competition terms and age restrictions. GOV.UK

  • Include a free entry route or skill element if required. ASA

  • Follow data protection and marketing laws (e.g., GDPR).

  • Keep records of draws and prize fulfilment.

Running a competition that accidentally crosses into illegal lottery territory can lead to fines or even criminal charges, so compliance pays off. Find out more on this matter with Sprintlaw UK.

raffle websites

9. Launch and Scale

Once you’re compliant, branded, and marketed:

  1. Soft launch with a small audience.

  2. Collect feedback and optimise.

  3. Scale with bigger prizes and broader promotions.

Long-term success requires commitment — competition businesses rarely go viral overnight.

Frequently Asked Questions for Competition Sites

Is a competition business legal in the UK?

Yes, but only if it complies with UK gambling and advertising laws.

Do I need a Gambling Commission licence?

Possibly — it depends on whether your competition is classed as a lottery.

Do I need a free entry route?

If your competition relies on chance and paid entry, a free entry route is often essential.

Can I run competitions on social media?

Yes, but you should always link back to your website and follow platform rules.

Final Thoughts – How to start your own raffle website

Starting a competition or raffle business in the UK can be rewarding, but it’s not as simple as “set up a site and sell tickets”. The key is to combine clear goals, legal compliance, professional branding, and smart marketing to build trust and drive sales. Get in touch with us today to start your own competition website. 

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Talk to us about what you are looking for, what features you want and how it all works with us. We’ll show you a fully functioning competition website!